"About 30 minutes after completing the form, I checked my phone and saw I had a missed call. Kam at Awardadvocate.com had called me back promptly but I had my phone on silent. I called him and we discussed the trip in detail. This was the first sign that he offered a more personalized service and cared about our trip. He understood exactly what I was looking for and told me he had something very special in mind that we would have prepared the following day."
"What did he find? Rome, Paris, and Frankfurt with the long haul in Singapore Airlines private suites, business class for the shorter 1-2 hour flights, building in savings on taxes and fees along the way to maximize my miles. He offered excellent advice on each city and hotels that he has visited or knew people that have.
"I could have not done this myself. The fee ($200 for two people) was worth it and I would certainly do it again. Kam was patient - we had changed our minds to shorten the trip a bit along the way. He was thorough, giving us all available options and recommendations. He was budget-friendly, accounting for miles as if they were currency and minimizing taxes/fees in lieu of using more miles."
"Thanks Kam. You are Awesome!"